The 2018 Volkswagen Polo, while aesthetically appealing and technologically modern, exhibits several reliability concerns. Reports highlight transmission problems including gearbox failures and rough shifting, along with electrical issues such as infotainment glitches and battery drains. Engine troubles like turbocharger lags and stalls, although not rampant, occasionally surface. The suspension may produce noise and cause uneven tire wear, while brake complaints involve rapid wear and squeaking, raising safety concerns. Additionally, Volkswagen issued recalls for rear seatbelt problems, ABS software updates, and fuel system leaks. Understanding these issues provides insight into the challenges and considerations for owning this model.
Overview of the 2018 Polo

The 2018 Volkswagen Polo is the sixth version of this well-loved small car. It combines practicality with style. This model has a more polished look, a bigger interior, and updated technology. The outside is sleeker with sharper lines. It's 4,053 mm long, offering more room inside for a comfortable ride.
Inside, the Polo has a modern dashboard with a touchscreen for entertainment. It connects to Apple CarPlay and Android Auto. The trunk holds 351 liters, making it roomy for its size.
There are different engine options, both petrol and diesel, with power ranging from 65 PS to 115 PS.
Safety is a priority with features like adaptive cruise control, front assist with pedestrian monitoring, and blind-spot detection. The Polo earned a five-star safety rating from Euro NCAP, showing its focus on keeping passengers safe.
This model highlights Volkswagen's commitment to making a reliable small car.
Common problems reported for the 2018 Polo
Common Problems in the 2018 Polo
Transmission Troubles:
Owners of the 2018 Volkswagen Polo have noted problems with the transmission. Issues like gearbox failure and rough shifting make it hard to change gears, affecting how the car drives.
These problems are happening more often over time.
Electrical System Woes:
Many drivers have faced issues with the infotainment screen, including glitches and battery drains.
This results in screens not working properly or shutting down unexpectedly. These problems are frequent, causing distractions and inconvenience.
Engine Issues:
Though not as common, some owners have reported turbocharger lag and engine stalls.
These lead to slow acceleration and the engine stopping, which lowers the car's power.
However, reports of engine issues are becoming less frequent.
Suspension Concerns:
The suspension system has been a source of noise and uneven tire wear.
These moderate-level issues cause clunking sounds and a bumpy ride, leading to discomfort.
Brake Problems:
There are reports of brakes wearing out quickly and making squeaking noises.
This can result in longer stopping distances, raising safety concerns.
The number of brake problems is on the rise.
Air Conditioning Problems:
Some owners experience weak airflow and uneven cooling.
This makes it hard to cool the cabin, especially in hot weather.
Reports of these issues are increasing.
Fuel System Concerns:
A few drivers have faced fuel pump failures and poor fuel economy.
These less frequent issues cause trouble starting the car and lead to more fuel use, increasing running costs.
Recall information specific to the 2018 Polo

In 2018, Volkswagen had to address some problems with their Polo model. Here are the main issues that led to recalls:
- Rear Seatbelt Problem: There was a problem with the rear seatbelts. They could come undone on their own, which isn't safe during a crash. This affected over 200,000 cars around the world. Volkswagen called these cars back to fix the seatbelts.
- Brakes Issue: Some cars had trouble with their brakes, specifically the anti-lock braking system (ABS). A software update was needed to fix this problem, ensuring the brakes worked well in different driving situations.
- Fuel Leak Risk: There was a chance of a fuel leak because of a faulty part in the fuel system. This could cause a fuel smell or, in the worst case, a fire. Volkswagen replaced the bad parts to avoid this danger.
Volkswagen took these actions to make sure the cars were safe to drive.
Owner reviews and satisfaction rates for the 2018 model
Many people who own the 2018 Volkswagen Polo have mixed feelings about it. While there were some recalls, some owners like it because it doesn't use much fuel, around 4.5 liters for every 100 kilometers. This makes it a good pick for driving in the city. Its small size helps with parking and moving through traffic, and the inside is comfortable with good materials and easy-to-use controls.
On the downside, some owners have faced problems with the car's electronics. They mention issues with the infotainment system and the automatic emergency brakes. Despite these problems, the car is recognized for its safety features, including several airbags and high safety ratings.
When it comes to customer service, experiences differ. Some owners get quick help, while others deal with delays. Surveys show that owners have mixed feelings about their satisfaction.
The 2018 Polo is still popular among those who want a car that's good on fuel and easy to drive, even with some technical challenges.
Comparison to previous and subsequent Polo model years

The 2018 Volkswagen Polo serves as a link between the 2017 and 2019 models, offering a mix of old strengths and new challenges.
Compared to the 2017 Polo, the 2018 version brought more room inside, better tech, and improved safety. Its new platform provided a more spacious cabin and a smoother ride, though some owners noticed problems with the infotainment system and occasional dashboard rattles.
In 2019, Volkswagen made further improvements. The suspension was upgraded, making the ride quieter and more comfortable, addressing some issues from 2018.
The infotainment system also got a software update to fix some glitches from the previous model.
The 2018 Polo highlights its role in the model's evolution, bridging the gap between the earlier and later versions.
Tips for buying a used 2018 Polo
When you're looking to buy a used 2018 Volkswagen Polo, there are some key things to keep in mind to make sure you're getting a good deal.
1. Check Service Records: Look at the car's service records closely. These records show how well the car has been maintained. You want to see regular oil changes, brake checks, and any big repairs it might have needed.
2. Get a Mechanical Check: Have a mechanic you trust take a look at the car. They should check how the engine runs, if the transmission shifts smoothly, and how the suspension feels.
The 2018 Polo is known for good engines, but watch out for oil leaks or strange noises.
3. Test Electrical Features: Make sure all the electrical parts work properly. This includes the lights, the sound system, and the air conditioning.
The 2018 Polo has modern tech, and fixing these can be expensive if they're not working.
Maintenance recommendations for the 2018 Polo

To keep a 2018 Volkswagen Polo running smoothly, follow a regular maintenance routine. Volkswagen advises a service every 10,000 miles or once a year, whichever happens first. This includes changing the oil, replacing filters, and checking systems like brakes, suspension, and steering.
Some other things to look after include checking the timing belt every 60,000 miles and replacing it if needed. Rotate and align the tires every 10,000 miles to make them last longer. Also, keep an eye on fluid levels such as coolant, brake fluid, and power steering fluid.
Here's a simple guide for upkeep tasks and when to do them:
- Oil change: Every 10,000 miles; Cost: $70
- Brake inspection: Every 10,000 miles; Cost: $50
- Timing belt check: Every 60,000 miles; Cost: $150
- Tire rotation: Every 10,000 miles; Cost: $40
Visit your local Volkswagen dealer or a certified mechanic for these services. They use parts that fit Volkswagen standards, ensuring your car works well and stays safe.
Regular maintenance helps you enjoy driving your Polo.
Resale value and long-term ownership costs
Regular maintenance keeps a 2018 Volkswagen Polo running well and helps maintain its resale value. Sticking to a regular service schedule can make the car more attractive to buyers, leading to a better resale price.
The Polo is known for its durability and efficiency, which helps it hold its value compared to others in its class. However, mileage, condition, and service history can affect its resale price.
Factors affecting resale value:
- Mileage: Lower mileage makes the car worth more.
- Condition: Cars in good shape sell for higher prices.
- Service History: Complete service records make buyers more confident.
- Market Demand: High demand can increase resale price.
Long-term costs include regular maintenance, repairs, and insurance. The Polo is generally economical, but unexpected repairs can raise costs.
Regular checks like oil changes and brake inspections help avoid big repairs. Insurance costs depend on where you live, your driving profile, and your coverage. The Polo usually has lower insurance rates because of its safety features.
When thinking about owning a Polo for a long time, consider the initial purchase price, possible resale value, and ongoing costs. Keeping the car well-maintained with full service records can be financially beneficial.
People Also Ask
What Is the Average Lifespan of a Volkswagen Polo?
A Volkswagen Polo, if taken care of properly, can last around 150,000 to 200,000 miles. This means it could be used for about 10 to 15 years. How long it lasts depends on how you drive it and how often you fix and check it.
Are There Any Known Software Issues With the 2018 Polo's Infotainment System?
The 2018 Volkswagen Polo's infotainment system sometimes freezes, has trouble connecting to smartphones, and is slow to respond. Getting regular software updates and checking the system can help fix these problems and make it work better.
How Does the 2018 Polo Perform in Crash Safety Tests?
The 2018 Polo does well in crash safety tests. It gets high marks for keeping people safe. It has special features like lots of airbags and electronic stability control that help it stay strong and protect in different crash situations.
What Are the Most Common Engine Types Available for the 2018 Polo?
The 2018 Volkswagen Polo mostly comes with two main engine types. There is a 1.0-liter TSI petrol engine and a 1.6-liter TDI diesel engine. These engines offer choices for people who want different levels of power and fuel efficiency.
Are There Any Aftermarket Modifications That Improve the 2018 Polo's Performance?
You can make your 2018 Polo perform better with some cool upgrades. Try adding performance chips, new exhaust systems, or high-performance air filters. These changes can make your car faster, help it use fuel better, and make driving more fun!